Shipping Policy
1. Shipping Areas
- We offer shipping to the USA and many other international destinations. For specific countries, please contact us for more details.
- We do not ship to certain restricted areas. Please verify if your location is eligible before placing your order.
2. Shipping Time
- USA Orders: Orders are typically processed and shipped within 1-5 business days. Delivery takes between 7-14 business days.
- International Orders: For countries outside the USA, delivery times may range from 10-20 business days, depending on the destination.
- Please note that these times are estimates and may vary due to factors such as customs delays or local holidays.
3. Shipping Charges
- Domestic Shipping (USA): Shipping fees are calculated based on the weight and size of the package. These fees will be displayed at checkout.
- International Shipping: Shipping costs vary depending on the destination, weight, and size of your order. These will also be calculated at checkout.
4. Tracking Your Order
- Once your order has been shipped, we will provide you with a tracking number. You can track your order using this number on the courier’s website.
- For international orders, tracking may take a little longer to update as the package passes through customs.
5. Delivery Issues
- If your order does not arrive on time or is damaged, please contact us as soon as possible. Our customer support team will work with you to resolve any issues.
- For international orders, please note that delays may occur due to customs processing. While we cannot control these delays, we will assist you in tracking and resolving any issues.
6. Address Accuracy
- Please ensure the shipping address you provide is correct and complete. Any errors in the address may result in delivery delays or non-delivery. We are not responsible for issues arising from incorrect address information.
7. Customs and Import Duties
- International Orders: Customs fees, taxes, and import duties are the responsibility of the customer. These fees are charged by your country’s customs authority and are payable upon delivery.
- Please check with your local customs office for more details about potential fees in your area.
